FAQ - styliqu.com

Frequently Asked Questions (FAQ)

Last Updated: 22/04/2024

Welcome to the Styliqu FAQ section. Here, you’ll find answers to common questions about our products, shipping, returns, payments, and more. If you have additional queries, feel free to contact us at support@styliqu.com.

What products does Styliqu offer?
Styliqu specializes in premium beauty and self-care products, curated to enhance your skincare and beauty routine. From facial tools to beauty accessories, we offer elegant, effective, and affordable options tailored to modern lifestyles.
How long will it take to receive my order?
Delivery times may vary based on your location and selected shipping method:

Standard Shipping (USA): 7–12 business days

Processing Time: 1–3 business days after order confirmation

Once your order ships, you’ll receive an email with tracking information so you can monitor the delivery status.

What payment methods do you accept?
We currently accept the following secure payment methods:

Visa (Credit & Debit)

Mastercard (Credit & Debit)

American Express

Discover

PayPal

Apple Pay

All payments are processed securely using PCI-compliant payment gateways.

Can I cancel my order?
Yes, you can cancel your order before it is shipped. To cancel, please email us at support@styliqu.com with your order number.
Once your order is shipped, cancellation is no longer possible, but you may initiate a return as per our Return Policy.
What is your return & refund policy?
We accept returns within 30 days of delivery, provided the item is unused, undamaged, and in original packaging.
Items marked as “Final Sale” are non-returnable.

Refunds are issued within 10 business days after inspection of the returned item. Visit our Return & Refund Policy page for full details.

What if I order the wrong product?
If you ordered the wrong item, contact us at support@styliqu.com immediately. If your order hasn’t shipped, we’ll correct it.
If the order has shipped, you may still return the item within 30 days, subject to our return guidelines.
Customers cover return shipping unless the mistake was made by Styliqu.

You may also place a new order for the correct product while your return is being processed.

What if my order arrives damaged?
Please inspect your order upon arrival. If damaged:

Reject the package if damage is visible and inform the courier.

If damage is noticed after opening, email us within 48 hours at support@styliqu.com with your order number, photos of the damaged product, and packaging.

We’ll offer a replacement, refund, or store credit based on your case. If necessary, a prepaid return label will be provided.

How do I track my order?
Once shipped, we’ll send a tracking number via email. You can use this to track the status through the courier’s website.
For help tracking your package, reach out to us at support@styliqu.com.
What should I do if I entered the wrong shipping address?
Please contact us immediately at support@styliqu.com. If your order hasn’t shipped, we’ll correct the address.

If your order is in transit, we may not be able to update it. If it’s returned to us, you’ll be responsible for additional re-shipping charges.